Church Online Associate

Rockwall, TX, USA | Full-time

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Who you are: 

You are energized by finding ways for people to grow in their relationship with God and connect with others through technology. You are creative and find it second nature to explore innovative ways to engage and inspire online audiences. You are organized, detail-oriented, and motivated by bringing order and consistency to processes. You are flexible and quickly adapt to changing environments, and you have strong communication skills and that allow you to connect effectively with diverse audiences around the globe. You thrive in a team environment, collaborate well with church leaders, staff, and volunteers, and are comfortable taking on new challenges and supporting the day-to-day needs of a growing ministry.

What you'll do: 

  • Maintain communication, accountability, and coordination with the Church Online Pastor to support the leadership, vision, and direction of Lakepointe Church
  • Serve as a coordinator for the Church Online experience: Coordinating weekend (Saturday and Sunday) services, host and volunteer scheduling, and service-day execution so that every attendee is welcomed and every role is covered across all of broadcast platforms.
  • Develop and maintain an inviting culture that fosters pastoral leadership, recruitment, and support for Church Online Volunteer Serve Teams: coordinating activities, providing guidance, and scheduling volunteers in advance to ensure each is assigned to a relevant role
  • Live and on-demand chat sessions with online attendees during weekend services
  • Engage in follow-up communication with the Church Online community through various channels, including phone, email, and social media, to foster meaningful connections and facilitate appropriate next steps for spiritual growth, such as participating in Lakepointe's defined KPIs, ministry philosophy, and ongoing community engagement.
  • Respond to ministry inquiries, including, but not limited to: calls, guest information, baptism requests, membership inquiries, and prayer requests
  • Provide administrative support to the Pastor of Digital Ministries, including calendar coordination, voicemail triage and filtering, and other ministry administrative tasks as needed.
  • Maintain ongoing communication with Church Online volunteers and Life Group communities throughout the week
  • Support additional needs of the Church Online team and handle other duties as assigned by the Church Online Pastor

Skills & Experience you’ve had:

  • Passion for fostering connections between individuals and God
  • Proven ability to collaborate effectively within a team environment, possessing exceptional networking and relationship-building skills
  • Strong organizational skills and attention to detail, with the ability to manage calendars, communications, and recurring processes reliably
  • Discretion and trustworthiness in handling sensitive pastoral, member, giving, and administrative information
  • Strong English proficiency in both written and oral communication
  • Demonstrated creativity, forward-thinking, and a willingness to adapt to challenging circumstances
  • Strong problem-solving and critical thinking abilities

Embody all Lakepointe Leadership Behaviors:

  • Love and follow Jesus
  • Honor up, down, and all around
  • Make it fun
  • Reject good for great
  • Whatever it takes
  • Love Lakepointe 

AT-WILL EMPLOYMENT:
By submitting my resume to Lakepointe Church for potential employment I acknowledge that if hired, I will be an employment-at-will employee.  I will be subject to dismissal or discipline without notice or cause, at the discretion of the employer.  I understand that no representative of the church, other than the Director of People Operations, Senior Pastor, or Elder Board have the authority to change the terms of an at-will employment and that any change can only occur with written notification.

OPPORTUNITY STATEMENT:  

Lakepointe Church's employment policy is to provide equal employment opportunity for all qualified employees and applicants without regard to race, color, sex, age or national origin. At Lakepointe Church, every staff member is expected to be a fully engaged member of Lakepointe. The ability to represent and uphold Lakepointe's beliefs and leadership behaviors is a job requirement, therefore, all candidates will be addressed on their ability to meet these requirements during the recruitment process. To gain a deeper understanding of our beliefs, please explore our website.
 

E-VERIFY:
Lakepointe Church uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify.